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Support & Maintenance

Our security system maintenance services gives you complete peace of mind that your premises will be protected at all times. Our specialist engineers using their diagnostic tools can have the ability to remotely connect to customer sites and diagnose a fault even when a call out is required.

You will benefit from:

Free consultation and quotation​

A fast, reliable and professional service

Customer service call centre with guaranteed 24-hour response time

Use of our technical service department

Dedicated service & repair engineers with fully equipped vehicles

Scheduled maintenance visits ensure minimal risk of unplanned breakdowns and unexpected costs, as we can advise when parts start to show wear and tear.

Maintenance coverage includes provision for:

Full annual service of your security system

Access to 24-hour call-out facility with a maximum response time of 4 hours

 

Access to 24-hour help line to deal with minor problems with your alarm system

 

Reduced call out charges

Preferential replacement parts costs 

Ensure that your system is in peak condition with expert routine maintenance services from Think Systems. Our knowledgeable and experienced team provides exceptional maintenance packages that are tailored to your individual requirements and we can repair, replace, or install your system to the highest of possible standards. We also have nationwide call-out services available 24 hours a day for prompt, convenient services that you can always count on.

Having installed a security system, it is important to keep it well maintained to prevent it from activating in error, or failing to activate when in need.

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