EU General Data Protection Regulation (GDPR)
The new EU General Data Protection Regulation
(GDPR) came into effect on the 25/05/2018 and has a significant impact on how organisations, such as
Think Security Systems Limited. collect, manage and process personal data.
Think Security Systems Limited. are aware of their legal and regulatory responsibilities under the applicable
privacy laws and the new GDPR, and is fully
committed to protecting the privacy and
confidentiality of our customers in compliance
with these new rules.
We at Think Security Systems Limited. are focusing our efforts on GDPR compliance. In doing so, we have carried out a full review of our internal security and privacy policies. We are also continuously evaluating the requirements imposed by GDPR and are currently in the process of implementing the measures and practices necessary to ensure compliance with these new requirements.
How does it work?
Once you book online we deliver boxes to your address, let you pack them, and then collect them at the time selected when booking. Thereafter the boxes are transferred to a secure storage facility to be stored during the summer. We then return the boxes during Freshers' Week.
How many boxes should I order?
On average, our customers use around 6 boxes (a mixture of small and large) plus a suitcase or two. We recommend that you order more boxes than needed as you only pay for what you use. Also be aware of our weight restrictions - so it is often a good idea to have spare boxes that you can use to distribute weight if necessary.
How does payment work?
Is insurance included?
Are there any fees for boxes that are too heavy or overpacked?
Is it possible to access my things during the summer?
Is it possible to get my items delivered early?
What happens if I am unable to collect my things during Freshers’ Week, or if I forget to collect them?
Do I need to be in when my items are collected/returned?
No, you don't need to be present when we collect your items. If you are in halls of residence we will collect your items from reception so that you don't have to wait around for us! Alternatively, if you're not in halls, we are happy to leave your items with a delegated flatmate.
What is included in the price?
The prices that you see include the delivery of empty boxes (if needed), collection of items, storage for the whole Summer, and the return of items during Freshers' week. We also include duct tape for sealing your boxes.
I have my own boxes, can I use those?
Of course, just select the option 'I'm using my own boxes' under 'empty box drop off date' when booking online.
Can I store items other than boxes/suitcases/trunks?
Of course. Measure the item, and select whichever product it most closely resembles in size. Then send us an email with some more details.
What are the collection and return dates?
For St Andrews and Edinburgh the collection dates are in May, and the return dates are in September, with our 'summer period' being from May until September. In Durham, the collection dates are in June, and the return dates are in September/October.
What if I don't know my return date or address yet?
Don't worry, simply select any date at checkout for your return date, and input your collection address for the return address. We email all students over the summer to confirm return dates and addresses! These can be changed at any time by emailing us.
What if I need my things collected before May?
This is not a problem - we are already collecting boxes now, though please note collections made before May are subject to an additional £40 fee.